Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you use our travel agency’s website and services (the “Service”), and what rights you have regarding that data, in accordance with the EU General Data Protection Regulation (GDPR 2016/679).

We use your personal data to provide and improve our services. By using the Service, you agree to the collection and processing of your data in accordance with this Privacy Policy. Terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

Information Collection and Use

We collect different types of information for various purposes to provide and improve our services.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (street, city, postal code, country)
  • Cookies and Usage Data

Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small files stored on your device that may include an anonymous unique identifier. Tracking technologies such as beacons, tags, and scripts are also used to collect and analyze information.

You can configure your browser to refuse all cookies or to notify you when a cookie is sent. However, some parts of our Service may not function properly without cookies.

Types of cookies we use:

  • Session Cookies: required for operating the Service
  • Preference Cookies: remember your preferences and settings
  • Security Cookies: enhance security of the Service
  • Analytics Cookies: track usage and provide insights to improve the Service

 

 

Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service
  • To communicate updates or changes to the Service
  • To allow participation in interactive features
  • To provide customer support
  • To analyze usage and improve the Service
  • To monitor and prevent technical issues

Data Transfer

Your information, including Personal Data, may be transferred to and maintained on servers located outside your country or governmental jurisdiction, where data protection laws may differ.

By providing your information, you consent to this transfer. We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data in good faith when necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us. While we use commercially reasonable measures to protect Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

Service Providers

We may use third-party companies to provide services, facilitate the Service, or assist in analyzing usage. These parties have access to Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party analytics services such as Google Analytics to monitor and analyze usage. These services may collect information about your activity and device. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Links to Other Sites

Our Service may contain links to other websites. We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of every website you visit.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page. Significant updates will be communicated via a notice on the website or by email. Changes take effect when posted.

Contact

If you have questions about this Privacy Policy or how your data is used, please contact us.

Sail Dubrovnik Islands
Privacy Overview

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